📞 Contact us – NOVARA

At NOVARA , we are here to listen to you.

For any questions, information requests or assistance, our support team will respond as soon as possible.

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📧 By email

For all commercial inquiries, order tracking, or general questions:
👉 support@try-novara.com

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📦 Order tracking

To track your order, please provide the following information:

• Your full name

• Your order number

• The email address used during the purchase

👉 Send this information to support@try-novara.com with the following subject:
“Order tracking”

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📍 Postal address

NOVARA LLC
550 3rd South Avenue
Saint Cloud, MN 56301
USA

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⏳ Response times

📅 Monday to Friday: 9am – 6pm (Paris time)
📅 Saturday: 10am – 2pm
⛔ Sundays & public holidays: Closed

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💬 Social networks

You can also send us a message directly on our social media:

• Instagram: @novara

• TikTok: @novara

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⚡ Tip: For faster processing, remember to specify all relevant information directly (order number, photos if necessary).